Water & Sewer
Utilities Billing Supervisor
Water Distribution & Sewer Collection
Waste Water Treatment Plant
Water Treatment Plant
Water/Sewer Services and Billing Inquiries:
8:30am - 4:00 pm Monday - Friday
8:30am - 4:00pm Monday - Friday
Water/Sewer Emergencies After 4:00pm
and on Saturdays, Sundays, and Holidays:
We offer multiple ways to pay a utility bill:
- At the billing office at 35 South Paint St, Chillicothe OH 45601
- 24 hour drop box at 35 South Paint St
- Mail to PO Box 630, Chillicothe OH 45601
- Automatic payment
- Online payment
Online Payment enables you to:
- View your most recent account balance
- Conveniently make a payment with no enrollment or signup required
- Use credit/debit cards or a checking account to make a payment
You must allow 2 working days for an online payment to post.
Please Note: If you are making an online payment for a previous balance to avoid shut off, that payment must be received 2 working days before the cutoff date specified on the delinquent notice to allow time for the payment to post. If you do not allow 2 working days, the payment will not prevent the shutoff.
Do NOT use online payment if your water service has been shut off. The payment MUST be made at the billing office by 1:30pm in order to have the service restored the same day between 1:30 – 3:30. An adult must be present to restore the water service.
Please use caution when entering online payments! Payments made via the website are final and are not reversible. VISA, Mastercard, or Discover is not responsible for refunding payments made in error. Contact the Utility Billing at 740.773.2191 if you make an error on an online payment.
Email addresses obtained through the website will not be sold or given to other parties for marketing purposes. The website does not collect or track any information about the customer.
Payments made via the website are final and are not reversible. VISA, Mastercard, or Discover is not responsible for refunding payments made in error. Please use caution when entering online payments and contact Utility Billing at 740.773.2191 if you make an error on an online payment.